1. Terms and Definitions
- MetaQuotes Ltd: means the MetaQuotes Ltd company which is the owner and the copyright owner of the website https://www.finteza.com.
- Services: mean services controlled by MetaQuotes Ltd and available on the https://www.finteza.com website which allow the registered Users to receive additional materials or services on https://www.finteza.com under appropriate agreements and certain terms of service.
- You: means you as a www.finteza.com User ('Your' and 'Yours' shall be construed accordingly).
- Affiliated Entities: mean any corporation, company or other entities that directly or indirectly control the operation of MetaQuotes Ltd controlled by MetaQuotes Ltd or that are together with MetaQuotes Ltd controlled by third parties. For purposes of this document, "to control" and "controlled by" shall mean the direct or indirect ownership of more than 50% (Fifty percent) of the issued and outstanding ordinary shares of a corporation, company or another entity.
- Content: means any and all content, consisting of text, sounds, pictures, design, photos, video and/or any type of information or communications.
- Trademarks: mean trademark and service mark names, logos, domain names and other distinctive features of trademarks of their respective owners (or license holders).
- Intellectual Property Rights: mean patents, patent applications, designs, trademarks and trade names (registered and unregistered), copyrights and other similar rights, database rights, computer software rights, technology,
know-howand confidential information, all other intellectual property rights and similar or equivalent rights anywhere in the world that exist now or may exist in the future, as well as applications, alterations and amendments to any of the above rights.
- MetaQuotes Ltd Website: all elements, content and style ("look and feel") of the website, including 3rd level domains, with the URL address https://www.finteza.com.
- MetaQuotes Ltd Online Materials: mean materials available for downloading from the MetaQuotes Ltd Website, as well as any changes made by MetaQuotes Ltd in its sole discretion.
- MetaQuotes Ltd Advertising Materials: any and all trademarks, names, brands, signs, logos, banners, and any other materials, in whatever form, owned and/or used by MetaQuotes Ltd for the promotion of the company, its products, services and activities.
- MetaQuotes Ltd Employees: officers, directors, employees and representatives of MetaQuotes Ltd or of Affiliated Entities, as well as any other persons employed by MetaQuotes Ltd or by its Affiliated Entities.
- Account: means a website user account, with Login and Password, created for Your use of https://www.finteza.com.
- Login: means an identification code which, in combination with the Password, gives You access to Your Account.
- Password: means a code You select, which, in combination with the Login, gives You access to Your Account.
- Payment Processor means a
third-partypayment system authorized by MetaQuotes Ltd to provide payment processing services related to financial transactions in Services.
- Payment Account: means a financial account issued by the Payment Processor in its payment system pursuant to a separate agreement with a User whose use of the Payment Account must be approved by the Payment Processor.
- Funds: mean User's funds that can be used to make purchases in Services. The data on Funds is displayed in the User's Client Area.
- Client Area: means User's personal web page on MetaQuotes Ltd Website with the URL address https://www.finteza.com, containing User's personal details, data from the appropriate Services and data on the amount of Funds a User has the right to control when making purchases in Services.
- Personal Data: means User's personal details provided by him/her when registering on MetaQuotes Ltd Website or using MetaQuotes Ltd Website functionality and the Services.
1.2. Words used in singular form include the plural, and vice versa, as appropriate.
1.3. Any words following the terms (in any form) "including", "among other things", "in particular" and similar expressions shall be construed as illustrative and not limiting the meaning of the words preceding those terms.
2. General Provisions
You agree that MetaQuotes Ltd is not responsible for the materials, software, products or third party services that may be published or distributed on www.finteza.com.
The website https://www.finteza.com is available for use by persons aged 18 and older.
- Subscription Service Agreement — https://www.finteza.com/en/agreement
- Privacy and Data Protection Policy — https://www.finteza.com/en/privacy
- Recurring Payment Agreement — https://www.finteza.com/en/agreement/autopayments
2.6. You hereby consent to the use of electronic communication in order to enter into agreements, contracts, make payments, place orders and other records, as well as to the electronic delivery of notices, policies and records of transactions initiated or completed via the https://www.finteza.com or the Services.
2.7. Furthermore, You hereby waive any rights or requirements under any laws or regulations in any jurisdiction which require an original
2.8. If You are a resident of a jurisdiction where the use of the MetaQuotes Ltd Software or the website www.finteza.com or the Services is prohibited by law due to different requirements or a complete ban on the use of the MetaQuotes Ltd Software or the website www.finteza.com or the Services in any such jurisdiction, do not install or use them.
2.9. Use of the website www.finteza.com requires compatible devices (computer, mobile phone, etc.) and Internet access. The website www.finteza.com may use Your computer (or other device) resources, including, but not limited to, CPU, memory and network connectivity to ensure the functionality of the website www.finteza.com. MetaQuotes Ltd will use its commercially reasonable efforts to protect the privacy and integrity of Your computer resources and Your communications. However, You acknowledge and agree that MetaQuotes Ltd cannot give any warranties in this respect.
3. Use of the www.finteza.com Website
3.2. You agree that MetaQuotes Ltd may, in its sole discretion and without prior notice, suspend or terminate the provision of any Service or access to the website www.finteza.com (or its functions) to You personally or all Users.
3.3. MetaQuotes Ltd may engage the services of consultants and other contractors in connection with the performance of obligations and exercise of rights under this Agreement, provided that such consultants and contractors will be bound by the same obligations as MetaQuotes Ltd.
3.4. MetaQuotes Ltd may make available to You various payment processing methods. You agree to abide by any relevant terms and conditions or other legal agreement, whether with MetaQuotes Ltd or a third party, that governs Your use of a given payment processing method. You agree that MetaQuotes Ltd may add or remove payment processing methods in its sole discretion and without notice to You.
3.5. MetaQuotes Ltd may discover that the content, materials, products or services published or distributed on www.finteza.com violate any Additional Terms or Additional Agreement or other legal agreements, third party rights, laws, rules and regulations. You agree that in this case MetaQuotes Ltd reserves the right to discontinue the distribution of, remove or stop the publication of, such content, materials, products or services, in its sole discretion or as required by the relevant government authorities.
3.7. You agree not to use the website https://www.finteza.com by any means other than through the interface that is provided by MetaQuotes Ltd on https://www.finteza.com or the MetaQuotes Ltd Software interface, unless You have been specifically allowed to do so in a separate agreement with MetaQuotes Ltd. You specifically agree not to access the website https://www.finteza.com through any automated means, including use of scripts, crawlers, or similar technologies.
3.8. You agree that You will not engage in any activity that interferes with or disrupts the operation of the website https://www.finteza.com (as well as the servers and networks which service the website https://www.finteza.com).
3.9. You agree that You will not reproduce, duplicate, copy, sell, trade or resell the content of the website https://www.finteza.com, unless you have been specifically permitted to do so in a separate agreement with MetaQuotes Ltd. You must retain all copyright and other proprietary notices contained in the original materials on any copy You make of the materials of the Content. You may not modify the Content in any way or publicly display, reproduce or distribute it. The www.finteza.com website is the property of MetaQuotes Ltd. The MetaQuotes Ltd Websites are protected by international copyright laws. Any unauthorized use of the MetaQuotes Ltd Websites may violate copyright laws, trademark laws and other laws.
3.11. You agree to comply with any and all applicable tax laws, including the reporting and payment of any taxes arising in connection with Your use of the website https://www.finteza.com and Services, and that the reporting and payment of any such applicable taxes are Your responsibility.
3.12. MetaQuotes Ltd reserves the right (but shall have no obligation) to
3.13. You agree that MetaQuotes Ltd and its Affiliated Entities own all right, title and interest in and to the https://www.finteza.com website. You agree that MetaQuotes Ltd has all the appropriate rights and licenses for the distribution of the Content, materials, products or services through the website https://www.finteza.com and Services that are provided by their respective authors or other copyright owners. You agree that You will not, and will not allow any third party to, (I) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive the source code of the software located on the www.finteza.com website, unless otherwise permitted, (II) take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality (including without limitation digital rights management or
3.16. You shall not access or attempt to access an Account that You are not authorized to access. You agree not to modify the software in any manner or form, or to use modified versions of the software, for any purposes including obtaining unauthorized access to the website https://www.finteza.com or Services. Violations of system or network security may result in civil or criminal liability.
3.17. You agree not to carry out illegal acts directed at massive attraction of visitors to the www.finteza.com website. Any unauthorized massive advertising campaigns concerning www.finteza.com website services without an explicit consent by MetaQuotes Ltd are prohibited.
3.18. Each User further represents, warrants and agrees that he/she shall:
a) carry on their activities on the MetaQuotes Ltd Website in compliance with any applicable laws and regulations;
b) conduct their business transactions with other the Services Users in good faith;
d) not use the Services or MetaQuotes Ltd Website to defraud any person or entity (including without limitation sale of stolen items, use of stolen credit/debit cards);
e) not impersonate any person or entity, misrepresent themselves or their affiliation with any person or entity;
f) not engage in spamming or phishing;
g) not engage in any other unlawful activities (including without limitation those which would constitute a criminal offense, give rise to civil liability, etc) or encourage any unlawful or fraudulent activities;
h) not attempt to copy, reproduce, exploit or expropriate MetaQuotes Ltd Website’s various proprietary directories, databases and listings;
i) not distribute any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
j) not involve any scheme to undermine the integrity of the data, systems or networks used by MetaQuotes Ltd Website and/or any User of the Services or gain unauthorized access to such data, systems or networks;
k) not engage in any activities that would otherwise create any liability and/or financial losses for MetaQuotes Ltd or its affiliates.
3.19. The User shall not use MetaQuotes Ltd Website, the Services or Account to engage in activities which are identical or similar to the https://www.finteza.com website business.
3.21. The User acknowledges and agrees that MetaQuotes Ltd reserves the right to, but shall not be required to actively monitor or exercise any editorial control whatsoever over the content of any message or material or information (including User Content) created, obtained or accessible through Services or MetaQuotes Ltd Websites. MetaQuotes Ltd does not endorse, verify or otherwise certify the contents of any comments or other material or information (including User Content) created, submitted, posted, displayed or otherwise made by any User. Each User is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information.
3.22. The User acknowledges and agrees that each User is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the MetaQuotes Ltd Website and the Services are in compliance with the same.
a) upon complaint or claim from any third party, if MetaQuotes Ltd has reasonable grounds to believe that such User has willfully or materially failed to perform his/her contract with such third party including without limitation where a User who supplies products or services using the Services has failed to deliver any items ordered by such third party after receipt of the purchase price, or where the items such User has delivered materially fail to meet the terms and descriptions outlined in the contract with such third party;
b) MetaQuotes Ltd has reasonable grounds to suspect that such User has used a stolen credit card or other false or misleading information in any transaction with a counter party;
c) MetaQuotes Ltd has reasonable grounds to suspect that any information provided by the User is not current or complete or is untrue, inaccurate, or misleading;
d) MetaQuotes Ltd believes that the User’s actions may cause financial loss or legal liability to MetaQuotes Ltd or its affiliates or any other Users;
e) if a bank or credit card issuing company cancels the payment in favor of MetaQuotes Ltd at Your request (i. e. You request a chargeback), we may block Your account or restrict the use of a relevant Payment system;
f) if MetaQuotes Ltd detects any signs of fraud or suspicious activity related to any payments within the Services, we may set a limit of expenses for Your account or block it.
3.25. MetaQuotes Ltd reserves the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, to the extent permitted by applicable laws and policies, MetaQuotes Ltd may disclose the User's contact information and/or information regarding the User's account(s), transactions or activities carried out on or via the MetaQuotes Ltd Website, if requested by a government, regulatory or law enforcement body or an injured third party, or as a result of a subpoena or other legal action. MetaQuotes Ltd shall not be liable for damages or results arising from such disclosure, and the User agrees not to bring any action or claim against MetaQuotes Ltd for such disclosure.
3.26. MetaQuotes Ltd may, at any time and in its reasonable discretion, impose limitations on, suspend or terminate the User’s use of any Services or the MetaQuotes Ltd Website without being liable to the User if MetaQuotes Ltd has received notice that the User is in breach of any agreement or undertaking with any affiliate of MetaQuotes Ltd including without limitation MetaQuotes Software and such breach involves or is reasonably suspected to involve dishonest or fraudulent activities. MetaQuotes Ltd reserves the right to, but shall not be required to investigate such breach or request confirmation from the User.
3.28. Through the https://www.finteza.com website, MetaQuotes Ltd provides electronic
3.29. Users are hereby made aware that there may be risks of dealing with people acting under false pretenses. MetaQuotes Ltd uses several techniques to verify the accuracy of certain information Users provide us when they register to make payments in the Services. However, because User verification on the Internet is difficult, MetaQuotes Ltd cannot and does not confirm each User's purported identity. We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.
3.30. Buyers and sellers accessing or using the MetaQuotes Ltd Website or the Services shall assume the risks of conducting any purchase and sale transactions in connection with or through the MetaQuotes Ltd Website or the Services. Buyers and sellers accessing or using the https://www.finteza.com website or the Services shall fully assume all risks of liability or harm of any kind arising out of or in connection with any subsequent activity relating to the products or services in the Services that are the subject of the transactions on the MetaQuotes Ltd Website. Examples of such risks shall include, but are not limited to,
3.31. Buyers and sellers on the MetaQuotes Ltd Website are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through or as a result of use of the MetaQuotes Ltd Website or the Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations stipulated by the relevant agreements of individual Services.
3.32. The User agrees to provide all information and materials as may be reasonably required by MetaQuotes Ltd in connection with Your transactions conducted on, through or as a result of use of the MetaQuotes Ltd Website or the Services. MetaQuotes Ltd has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.
3.33. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify MetaQuotes Ltd (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such dispute or the transaction.
4. Submission of User Materials on www.finteza.com
4.1. The User shall not post or transmit through the website www.finteza.com any materials that:
- are unlawful, threatening, abusive, libelous, derogatory, invasive of privacy or publicity rights, vulgar, obscene, indecent or otherwise objectionable;
- to a certain extent, discredit the honor, dignity, business reputation, legal rights and interests of other persons;
- promote hatred towards persons or a group of persons based on religion, race or ethnic origin, and constitute attempts to incite hostility or violence;
- could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any applicable law or contractual obligation;
4.2. Any conduct by a User that in the sole discretion of MetaQuotes Ltd restricts or inhibits any other www.finteza.com User from using and enjoying his or her rights, will not be permitted.
4.3. The User shall not post or transmit through the www.finteza.com website any commercial, advertising or promotional materials for goods or services without prior written consent of MetaQuotes Ltd. The User shall not use the Website to advertise or otherwise promote sales of any goods and services in any form whatsoever.
4.4. The User shall not upload, post or otherwise make available on www.finteza.com any material protected by intellectual property law (including copyright, trademark law, etc.) or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. The burden of determining that any material posted by the User on www.finteza.com is not protected by copyright, neighboring or third party rights rests with the User.
4.6. By submitting any materials to the sections of www.finteza.com for public use, the User automatically grants (or warrants that the owner of such materials has expressly granted MetaQuotes Ltd) MetaQuotes Ltd, its partners and Affiliated Entities the
5. Privacy and Personal Data Protection.
5.1. We use personal data, which help us to create, develop, manage, provide and improve our Services and contents, as well as to protect against fraud and copyright violation.
5.2. We may occasionally use Your personal data to send You important notices of changes in our Terms of Services or Policies. We may also use personal data for internal purposes, such as auditing, data analysis and research, which enable us to improve our Services.
5.3. When You visit our websites, we may collect technical and navigational information, such as the type of the web browser, Internet protocol address, language, location, time zone, unique device/browser identifier and requested URLs so that we may better understand customer behavior and improve our Services. We may also collect information regarding specific activities you perform on our website. This information is used to help us improve the content and usability of our websites. This information is aggregated and we consider aggregated information as
5.4. To find out more about how we collect and use the information you provide, please read our Privacy and Data Protection Policy and Cookies Policy.
- MetaQuotes Ltd will be forced to do so pursuant to the law;
- You cease to be a User;
- MetaQuotes Ltd decides to terminate the operation of the www.finteza.com website.
7. Disclaimer of Warranties
7.1. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE HTTPS://WWW.FINTEZA.COM WEBSITE IS AT YOUR SOLE RISK AND THAT THE HTTPS://WWW.FINTEZA.COM WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE HTTPS://WWW.FINTEZA.COM WEBSITE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MATERIALS, PRODUCTS AND ANY SERVICES OFFERED OR RENDERED ON HTTPS://WWW.FINTEZA.COM ARE PROVIDED “AS IS” AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND METAQUOTES LTD HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCTS AND ANY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND
7.2. YOU AGREE TO USE THE HTTPS://WWW.FINTEZA.COM WEBSITE AND ANY MATERIALS DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE HTTPS://WWW.FINTEZA.COM WEBSITE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA AS A RESULT OF SUCH USE.
7.3. METAQUOTES LTD FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
8. Limitation of Liability
8.1. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL METAQUOTES LTD BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE HTTPS://WWW.FINTEZA.COM WEBSITE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF METAQUOTES LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.2. METAQUOTES LTD IS NOT A REGISTERED INVESTMENT ADVISOR, BROKER/DEALER, FINANCIAL ANALYST, FINANCIAL BANK, SECURITIES BROKER OR FINANCIAL PLANNER. METAQUOTES LTD IS A TECHNOLOGY PROVIDER WHICH AMONG OTHER THINGS FACILITATES THE SHARING OF TRADE INFORMATION VIA THE INTERNET. USERS OF THE SERVICE MAY USE THE TRADE INFORMATION TO FORMULATE THEIR OWN INVESTMENT DECISIONS WHICH COULD BE TO COPY THE TRADES OF OTHERS. ALL INFORMATION ON THE WWW.FINTEZA.COM WEBSITE IS PROVIDED FOR INFORMATION PURPOSES ONLY. THE INFORMATION IS NOT INTENDED TO BE AND DOES NOT CONSTITUTE FINANCIAL ADVICE OR ANY OTHER ADVICE, IS GENERAL IN NATURE AND NOT SPECIFIC TO YOU. BEFORE USING THE COMPANY’S INFORMATION TO MAKE AN INVESTMENT DECISION, YOU SHOULD SEEK THE ADVICE OF A QUALIFIED AND REGISTERED SECURITIES PROFESSIONAL AND UNDERTAKE YOUR OWN DUE DILIGENCE. NONE OF THE INFORMATION ON OUR SITE IS INTENDED AS INVESTMENT ADVICE, AS AN OFFER OR SOLICITATION OF AN OFFER TO BUY OR SELL, OR AS A RECOMMENDATION, ENDORSEMENT, OR SPONSORSHIP OF ANY SECURITY, COMPANY, OR FUND. THE COMPANY IS NOT RESPONSIBLE FOR ANY INVESTMENT DECISION MADE BY YOU. YOU ARE RESPONSIBLE FOR YOUR OWN INVESTMENT RESEARCH AND INVESTMENT DECISIONS.
9.1. You hereby agree, to the fullest extent permitted by law, to indemnify, defend, and hold MetaQuotes Ltd, its Affiliated Entities and each of their respective directors, managers, employees and agents, as well as Authorized operators, harmless from and against any and all third party claims, demands, causes of action, suits or proceedings, as well as any and all losses, liabilities, damage, costs or expenses (including any reasonable attorneys' fees), arising from or relating to:
- infringement of any copyright, trademark right, trade secret, vendibility, patent or other intellectual property right of any third party, damage of any third party's reputation or violation of publicity or privacy right of any third party, in connection with any material posted by the User on the www.finteza.com website.
11. General Legal Terms
11.2. You acknowledge that the failure of MetaQuotes Ltd to exercise or enforce or delay of MetaQuotes Ltd in exercising or enforcing any legal rights or remedies provided hereunder (or by any applicable law) shall not constitute a waiver of such rights or remedies on part of MetaQuotes Ltd and that such rights and remedies will continue to be available to MetaQuotes Ltd.
12. Purchases, Payments and Refund Policy
- Money transfers made through a Payment Processor may subsequently be canceled, for example, in case of a chargeback, a payment cancellation, a claim or for any other reason. Accordingly, the funds You obtain can be returned from Your Payment Account back to the sender in accordance with the rules and procedures of the Payment Processor.
- MetaQuotes Ltd does not store Users' payment details and card numbers. When a User deposits Funds or makes a purchase in the Services, the data is verified by a Payment Processor the User has selected to make the payment. However, upon receipt of a separate explicit permission from the User, MetaQuotes Ltd may store the payment token of the User’s bank card for binding the bank card to the Account for the convenience of the User and speeding up payments in the Services without
re-enteringthe bank card details.
- All purchases in the Services are final. No refund or replacement of a product or a service is provided unless there are objective reasons, such as incorrect operation of an application or inconsistency with a description. By purchasing digital content in the Services, You agree not to use the right of withdrawal stipulated by law.
12.2. Detailed requirements and conditions of purchases and payments in the Services are described in the corresponding Rules, Additional Terms and Additional Agreements.
12.3. In order to make purchases in the Services, You must have a valid Payment Account under a separate agreement with a Payment Processor. All financial transactions on the https://www.finteza.com website shall be performed in accordance with the "Payments and payment methods" document published at https://www.finteza.com. Please read this material carefully before you make purchases in the Service.
12.5. MetaQuotes Ltd uses only those methods of depositing/withdrawing funds that are reflected on the MetaQuotes Ltd Website.
12.6. Prices in the Services shall be expressed in EURO. The Services may display the prices to Users in their native currency, but they shall not be responsible for the accuracy of currency rates or conversion.
12.7. In executing financial operations in the Services, You are responsible for paying all applicable taxes, duties and customs duties relating to financial transactions in the Services, including any related penalty or interest.
12.8. You agree to comply with any and all applicable tax laws, including the reporting and payment of any taxes arising in connection with Your use of the https://www.finteza.com website and the Services. You will be held responsible for failure to comply with any applicable tax law.
12.9. In order to be able to make purchases in the Services, the User should register on the https://www.finteza.com website. When registering, the User agrees to provide reliable and relevant information by filling out the appropriate registration form.
12.10. The data entered during a registration should correspond to a true and correctly indicated User's name/surname. MetaQuotes Ltd has the right to request a document proving a User identity (including, but not limited to, a copy of the passport, ID card or any used payment card) at any time to confirm the provided data. If a User has not provided or cannot provide such information, MetaQuotes Ltd has the right to suspend the User's payment transactions in the Services until the User provides the required information, and/or permanently disable financial transactions for the User on the https://www.finteza.com website in case of the User's failure to provide the required information.
12.11. The User shall use only one unique Account on the https://www.finteza.com website. In case additional/repeated User Accounts are detected, all of them shall be closed. MetaQuotes Ltd also reserves the right to invalidate all payment transactions made from additional/repeated accounts.
12.13. The User confirms that he/she is a full owner of the Funds, and the Funds deposited to the Client Area have no criminal and/or illegal origin. All information a User provided during the registration process and/or afterwards, including information provided as part of any transaction that requires the depositing of Funds, is true, relevant, accurate and fully corresponds to the name(s) on the credit/debit card(s) or other Payment Accounts that are to be used to deposit/withdraw funds to/from the User’s Payment Account.
12.14. MetaQuotes Ltd has the right to impose limits on depositing or withdrawing Funds in accordance with the internal security policy.
12.15. The User acknowledges and agrees that his/her Funds, the balance of which is displayed in the Client Area, are not a bank account, and therefore, no insurance, guarantee, replenishment or other protection tools from deposit insurance or bank insurance, as well as from any similar insurance systems, apply to him/her. No interest is charged to User's Funds.
12.16. While using a specific payment method, a User shall make sure that the Payment Account is opened in his/her behalf with this Payment Processor. MetaQuotes Ltd is not responsible to a User whose name is different from that registered in the Client Area.
12.17. The User agrees not to refuse from previous transactions or to deny or cancel any payments made by him/her that could cause a third party to return the payment in order to avoid any legal liability.
12.18. In case of suspicious or fraudulent money deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or payment cancellations), MetaQuotes Ltd has the right to request additional information about the client and/or the origin of funds and reserves the right to block the User’s Funds, cancel any payments and recover funds in case the User is unable to provide requested information/documents in full and/or submitted information/documents are invalid. We have the right to inform the relevant authorities and/or organizations (including credit information agencies) of any payment fraud or other illegal activities.
12.19. To withdraw Funds, a User shall submit the appropriate funds withdrawal request from the Client Area. To do this, the User should select one of the payment systems indicated on the MetaQuotes Ltd Website and click on the appropriate link specifying all the necessary data.
12.20. Users' funds withdrawal requests are processed by the financial department during business hours on a
12.21. MetaQuotes Ltd is not responsible for the activities (errors, delays) of the Payment Processors, through which the User deposits/withdraws Funds. In case of a cancellation of a transaction by a Payment Processor, MetaQuotes Ltd also cancels the corresponding transaction on the https://www.finteza.com website.
12.22. The User can close his/her Account at any time. To do this, the User should send a request by
12.23. The User shall use his/her Funds only for making purchases in the Services. All other operations (transferring funds to other payment systems, paying for various services, etc.) are prohibited.
12.24. MetaQuotes Ltd reserves the right to refuse to accept Funds from any person without explanation, as well as refuse to register on MetaQuotes Ltd Website and/or delete the Account in case of obvious violations by the User.
12.25. The User is fully responsible for keeping the data on his/her Account and Password confidential, as well as responsible for any actions and transactions performed with the User’s Funds, including all losses incurred by the User through the actions of third parties.
12.26. The User agrees to immediately notify MetaQuotes Ltd of any case of unauthorized access to his/her Funds and/or any violation of the security of his/her Account. The User agrees to provide evidence of such unauthorized access upon request. Under no circumstances shall MetaQuotes Ltd be liable for any damage incurred by the User as a result of improper use of his/her Account, Login or Password by another person, or for unauthorized access to the User’s Client Area, regardless of whether they were authorized by the User or carried out without the User's knowledge.
12.28. Under EU law, You have the right to cancel your purchase of digital content, such as software applications or subscriptions to digital content, within 14 days. However, when purchasing such content (or subscribing to it) in the Services, You agree that it will be provided to You immediately, and thereby waive Your statutory right of withdrawal. Consequently, You shall not be able to claim a refund or other reimbursement if You receive the content in proper condition.
12.29. No refund can be obtained after Your subscription to digital content begins. If You no longer want to use a subscription, You can cancel it. The access to the content remains till the end of the paid period.
12.30. Refund methods. If purchased digital content does not match the description in the Service or does not work correctly, You can contact the software developer for help or request a refund on the https://www.finteza.com website by contacting the administration via the Client Area.
12.31. Refunds are made only for objective reasons, such as incorrect application operation or inconsistency with the description in the Services. After a User submits the appropriate request, a decision on a refund is made within 14 business days. If it is positive, the funds are deposited to the User's Account.