Recurring payment agreement

A recurring payment (recurring charges) is a type of a bank payment intended for periodic and regular automatic payments and transfers from a Bank Card for services, goods or information. Such a payment requires no need for any action by the Card Holder. A bank initiates a recurring payment on its own on the basis of a client's long-term order after the successful completion of the first payment.

The main types of auto payments are as follows:

  • Recurring or scheduled payments are performed once a period for a predetermined amount.
  • Event payments are performed upon the occurrence of any external event (for example, a balance decreasing below the threshold value).
  • Debt payments are carried out in an appropriate amount upon detection of a debt.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING RECURRING PAYMENTS WHEN PAYING FOR WWW.FINTEZA.COM GOODS OR SERVICES. BY USING RECURRING PAYMENTS, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE RECURRING PAYMENTS.

MetaQuotes Ltd offers Users to use the "Recurring Charges" Service and conclude the current agreement (hereinafter referred to as the Agreement), which is an addition to the Subscription Service Agreement.

The User unconditionally agrees to and accepts the current Agreement governing the use of the service by performing implicative actions to activate the "Recurring Charges" Service.


1. TERMS AND DEFINITIONS

1.1. For the purposes of this Agreement, the following terms shall have the meaning as specified below:

Recurring Payment (Recurring Charges) is a type of a bank payment implying an automatic withdrawal of funds from a Bank Card. Such a payment requires no need for any action by the Card Holder.

"Recurring Charges" Service is a service for making regular automatic fund transfers from the Card Holder’s Bank Card via a Payment Processor in favor of MetaQuotes Ltd for the licenses/goods/services provided in Finteza Services based on the Card Holder's acceptance provided in advance according to the separate agreements regulating the use of a specific service, as well as its tariffs and options.

Finteza Services are services controlled by MetaQuotes Ltd and available on the www.finteza.com website which allow the registered Users to receive additional materials or services on www.finteza.com under appropriate agreements and certain terms of service.

User means you as a person registered on the www.finteza.com website and having a permission to use a Finteza Service according to a separate agreement for the use of a particular service.

MetaQuotes Ltd means the MetaQuotes Ltd company which is the owner and the copyright owner of the www.finteza.com website. The official website of MetaQuotes Ltd is www.metaquotes.net.

Additional Terms are the terms and conditions that apply to Your use of the MetaQuotes Ltd Software, Products and Website published or declared in addition to the Subscription Service Agreement.

Additional Agreements are the agreements that apply to Your use of Finteza Services, published or declared in addition to the Subscription Service Agreement.

Rules are the rules and conditions that apply to Your use of Finteza Services, published or declared in addition to the Subscription Service Agreement.

Funds means User's funds that can be used to make purchases in the Finteza Services. The data on Funds is displayed in the User's Client Area.

Client Area is a User's personal web page on MetaQuotes Ltd Website with the URL address www.finteza.com, containing User's personal details, data from the appropriate Finteza Services and data on the amount of Funds.

Payment Processor is a legal entity, which is a third-party payment system authorized by MetaQuotes Ltd to provide payment processing services in Finteza Services via the Internet using a specially developed web interface, including those related to the implementation of regular automatic transfers of Funds from a Card Holder’s Bank Card.

Payment Account is a financial account issued by the Payment Processor in its payment system pursuant to a separate agreement with a User whose use of the Payment Account must be approved by the Payment Processor.

Bank Card is a debit or credit card issued by a Card-Issuing Bank, used as a tool of non-cash payments and intended for conducting operations with funds stored in the Card-Issuing Bank accounts of the Card Holder. The possibility of using specific card types (VISA International, Mastercard International etc.) is set by the Card-Issuing Bank.

Card-Issuing Bank is a credit institution issuing Bank Cards, as well as performing settlements on operations conducted using Bank Cards.

Card Holder is an individual who orders the Card-Issuing Bank to transfer funds from the Bank Card on behalf of the User in favor of MetaQuotes Ltd via the "Recurring Charges" Service.

Request is an information message sent by the Payment Processor to the Card-Issuing Bank for transferring funds from the Bank Card in favor of MetaQuotes Ltd.

Account or Finteza ID or Finteza account is an account of a website user with a Login and a Password created for Your use of www.finteza.com.

Login is an identification code, which, in combination with the Password, gives You access to Your User Account.

Password is a code You select, which, in combination with the Login, gives You access to Your Account.

Personal Data means personal details provided by a User when registering on www.finteza.com website or using www.finteza.com functionality and Finteza Services.

User Acceptance is the User's unconditional acceptance of the current Agreement terms.

1.2. Words used in singular form include the plural, and vice versa, as appropriate.

1.3. Any words following the terms (in any form) "including", "among other things", "in particular" and similar expressions shall be construed as illustrative and not limiting the meaning of the words preceding those terms.


2. GENERAL PROVISIONS

2.1. This Agreement, as well as updates hereof, is an agreement between You and MetaQuotes Ltd, which governs the terms, on which You can use the "Recurring Charges" Service.

By clicking on the "Continue", "Accept", "Pay" or a similar button, or checking a corresponding field, or clicking an appropriate link, You agree to the terms and conditions of this Agreement.

The User who has not agreed to be bound by the terms and conditions of this Agreement shall have no right to use the "Recurring Charges" Service.

2.2. Your agreement with MetaQuotes Ltd can also include Rules, Additional Terms and Additional Agreements published or declared by MetaQuotes Ltd on the Web or on the www.finteza.com website. Rules, Additional Terms and Agreements include, but are not limited to, terms and conditions set forth in this Agreement.

2.3. You acknowledge and agree that by accepting the terms of the Agreement, as well as Rules, Additional Terms and Additional Agreements, You enter into a legally binding agreement with MetaQuote Ltd. In case of any conflict between the Rules, Additional Terms or Additional Agreements and this Agreement, the Rules, Additional Terms or Additional Agreements shall prevail with respect to any particular service offered by MetaQuotes Ltd. We reserve the right to revise and update any of these Agreements, Terms and Rules from time to time. Such changes shall be effective upon their publication on the www.finteza.com website. Before using any of Finteza Services, You are required to read and accept the corresponding Rules, Additional Terms and Additional Agreements.

2.4. You hereby consent to the use of electronic communication in order to enter into agreements, contracts, make payments, place orders and other records, as well as to the electronic delivery of notices, policies and records of transactions initiated or completed via the www.finteza.com website or Finteza Services.

2.5. Furthermore, You hereby waive any rights or requirements under any laws or regulations in any jurisdiction which require an original non-electronic signature or delivery or retention of non-electronic records, to the extent permitted by applicable mandatory law.


3. DESCRIPTION OF THE "RECURRING CHARGES" SERVICE AND THE METHOD OF ITS ACTIVATION

3.1. "Recurring Charges" Service allows the User to make purchases in Finteza Services by performing regular automatic transfers of funds from the Card Holder's Bank Card in favor of MetaQuotes Ltd via a Payment Processor based on the Card Holder's acceptance provided in advance according to the separate agreements regulating the use of a specific service, as well as its tariffs, durations and options.

3.2. The Acceptance of the current Agreement and ordering the "Recurring Charges" Service comprise of a consistent set of User actions on the www.finteza.com website allowing the User to activate the service in the most convenient way. Activating the "Recurring Charges" Service involves the following User actions:

  1. When using Finteza Services, making any purchase of a license/product/service and clicking "Buy", "Pay", "Subscribe" or a similar button, as well as selecting the "Deposit to account" operation in the Client Area, the User selects a Payment System of an appropriate Payment Processor. Further on, before choosing a necessary Payment System, the User is prompted to activate the "Recurring Charges" Service by checking the corresponding checkbox. At the same time, the User is shown the link to the text of this Agreement on the www.finteza.com website.
  2. "Recurring Charges" Service is activated only for the Bank Card registered by the Card Holder.
  3. Registering the Bank Card: the Card Holder is redirected to the Payment Processor website and enters his/her Bank Card details on the appropriate web page. The User (Card Holder) guarantees that he/she enters all the required Bank Card details consciously, correctly and completely while activating the "Recurring Charges" Service.
  4. When activating the "Recurring Charges" Service, the User also grants MetaQuotes Ltd his/her permission to link the Bank Card to the Finteza account while saving the Bank Card payment token, which is necessary for the operation of the "Recurring Charges" Service and may also be used for the "one-click payment" feature. More data on the "one-click payment" feature can be found in the "Terms of Use of www.finteza.com" document.

3.3. The "Recurring Charges" Service is provided without an activation (deactivation) and subscription fees.

3.4. Performing actions described in p. 3.2 of the Agreement is accepted as an equivalent of the User's handwritten signature.

3.5. The period of the Agreement acceptance is unlimited and valid until the termination of this Agreement on the terms described in this Agreement.

3.6. The first payment and the successful registration of the Bank Card in the Client Area mean acceptance of the current Agreement terms by the User. By activating the "Recurring Charges" Service, the User confirms his/her consent for periodic transfer of funds from the Bank Card and/or Funds located on the Finteza account for the amount of invoices issued by MetaQuotes Ltd from the moment the "Recurring Charges" Service is activated until its deactivation according to this Agreement.


4. "RECURRING CHARGES" SERVICE FEATURES

4.1. After activating the "Recurring Charges" Service, recurring transfers are made from the Bank Card at the moment and in the amount necessary for the proper fulfillment of the User's obligation to pay for the ordered services in Finteza Services.

4.2. The funds are directly transferred by the Card-Issuing Bank based on the User’s prior consent for such transfer at the moment and in the amount specified according to the separate agreement governing the use of a specific Finteza Service. A money transfer Request indicating the transferred amount is passed to the Card-Issuing Bank by the Payment Processor under the relevant agreements concluded with MetaQuotes Ltd.

4.3. A Payment Processor can set a restrictive condition requiring that the User shall utilize only one Visa (Visa Inc.), Mastercard or Maestro (Mastercard International Inc.) Bank Card at a time for the activation (connection) of the "Recurring Charges" Services.

4.4. MetaQuotes Ltd does not store or process User’s Bank Card details only sending requests for performing recurring operations on the User's Bank Card to the Payment Processor.

4.5. MetaQuotes Ltd does not guarantee the possibility of conducting operations using the Bank Card.

4.6. The User guarantees that he/she is the Card Holder and that he/she enters all the required Bank Card details consciously, correctly and completely while activating the "Recurring Charges" Service.

4.7. Activation of the "Recurring Charges" Service in the manner provided by the current Agreement is performed only if MetaQuotes Ltd, the appropriate Payment Processor and the Card-Issuing Bank have the necessary technical ability. MetaQuotes Ltd, the Payment Processor and the Card-Issuing Bank are not responsible for the inability to activate the "Recurring Charges" Service.

4.8. MetaQuotes Ltd has the right to make changes to the current Agreement governing the use of the service by notifying the User in advance in an accessible way, including by an e-mail specified in the User’s Client Area by the User, or by a message available in the Client Area, or by posting information on the MetaQuotes Ltd Website.

4.9. In case the funds on the Bank Card account are insufficient for the next transfer, MetaQuotes Ltd has the right to repeat the request to charge the funds on the Bank Card and/or the Funds located on the Finteza Account.

4.10. "Recurring Charges" Service can be used only with unblocked Bank Cards having sufficient funds. If the Bank Card expires, the service is suspended until a new Bank Card is registered.


5. DEACTIVATING THE "RECURRING CHARGES" SERVICE

5.1. Deactivation of the "Recurring Charges" Service is performed at www.finteza.com website:

  1. The User goes to the corresponding subscription management section in Finteza Service — Billing — Payment Methods. Next, in the Payment Methods table, the Company needs to delete the corresponding payment method by clicking on the cross icon.
  2. When disabling the auto renewal, the funds transferred from the Bank Card for purchases in Finteza Services before deactivating the "Recurring Charges" Service are not returned to the User.
  3. The User is able to remove Bank Cards tied to his/her Finteza Account at any time by clicking the cross on the image of the saved Bank Card token at the payment page of any Service.

6. RIGHTS AND OBLIGATIONS OF THE PARTIES

6.1. The User agrees to:

6.1.1. Comply with the terms of the current Offer;

6.1.2. Make sure the service is activated by the User personally from his/her Client Area and prevent third parties from attempting to perform such actions from his/her Client Area. In any case, the User is responsible for all actions performed from his/her Finteza Account;

6.1.3. Notify the Contractor of changes in User's Personal Data;

6.1.4. Provide accurate data when using the "Recurring Charges" Service;

6.1.5. In case of a loss (replacement) of a Bank Card, notify MetaQuotes Ltd of that fact no later than 3 days from the day of loss (replacement) in order to terminate the account deposit service using the details of the lost (replaced) Bank Card, as well as apply the details of a new Bank Card;

6.1.6. Keep the Login, Password, Bank Card number and other data necessary for accessing the Client Area in secret. The User shall bear all the risks associated with the possible intentional use of the above information by third parties;

6.1.7. Provide the sufficient funds on the Bank Card account connected to the "Recurring Charges" Service at the date preceding the Payment amount calculation to perform Payments, as well as track the Bank Card validity period, its re-issue and replacement.

6.2. Rights and obligations of the Contractor:

6.2.1. The Contractor shall provide the User with the ability to use the "Recurring Charges" Service to perform payments in favor of MetaQuotes Ltd;

6.2.2. The Contractor shall ensure the round-the-clock operation of the Service with service breaks for a period of not more than 96 hours;

6.2.3. The Contractor has the right to change the conditions or terminate this Offer at any time unilaterally and out of court after notifying the Users in the manner prescribed by the Terms of the current Agreement.


7. "RECURRING CHARGES" SERVICE LIMITATIONS

7.1. The Payment Processor and/or the Card-Issuing Bank may set various limitations on financial transactions using the Bank Card. The User shall get familiar with such limitations and tariffs directly on the Payment Processor and/or Card-Issuing Bank websites in advance.


8. REFUNDS

8.1. Except as expressly provided otherwise in these Terms of Use or in Rules or Additional Terms or Additional Agreements of the appropriate Finteza Service, all sales are final, and no compensation, refund or replacement of purchased products, goods or services shall be provided. Your right to cancel, return purchases or get a full refund are provided in the above Rules, Additional Terms and Additional Agreements of corresponding Finteza Service.

8.2. Under EU law, You have the right to cancel your purchase of digital content, such as software applications or subscriptions to digital content, within 14 days. However, when purchasing such content (or subscribing to it) in Finteza Services, You agree that it will be provided to You immediately, and thereby waive Your statutory right of withdrawal. Consequently, You shall not be able to claim a refund or other reimbursement if You receive the content in proper condition.

8.3. No refund can be obtained after Your subscription to digital content begins. If You no longer want to use a subscription, You can cancel it. The access to the content remains till the end of the paid period.

8.4. Refund methods. If purchased digital content does not match the description in Finteza Service or does not work correctly, You can contact the software developer for help or request a refund on the finteza.com website by contacting the administration via the Client Area.

8.5. Refunds are made only for objective reasons, such as incorrect application operation or inconsistency with the description in Finteza Services. After a User submits the appropriate request, a decision on a refund is made within 14 business days. If it is positive, the funds are deposited to the Finteza account.

8.6. A refund is carried out exclusively to the User’s Finteza account within 7 (seven) banking days from the date of applying for a refund.


9. LIABILITY OF THE PARTIES

9.1. MetaQuotes Ltd, the Payment Processor and the Card-Issuing Bank are not responsible for the inoperability and/or temporary inoperability of the "Recurring Charges" Service. The User shall control the fulfillment of his/her payment obligations in Finteza Services on his/her own. In case of inoperability and/or temporary inoperability of the "Recurring Charges" Service, the User shall use other ways of fulfilling obligations under the relevant agreements in Finteza Services.

9.2. The User shall activate, deactivate and resume the previously registered automatic payments from the Bank Card on his/her own. The User is responsible for the safety of the Account data and Passwords.

9.3. The User is notified and confirms that, during the entire term of this Agreement, MetaQuotes Ltd has the right to terminate a corresponding separate agreement for the use of a particular Finteza Service at any time due to non-receipt of the next payment from the User or for any reason permissible by law.

9.4. Disputes of the Parties arising in connection with the fulfillment of the terms of the current Agreement shall be resolved in the course of filing claims.

9.5. The Parties acknowledge and agree that under no circumstances shall MetaQuotes Ltd be liable to the User or any third parties for any direct or indirect losses, including lost profits or data, damage to honor, dignity or business reputation, caused by the use/non-use of the "Recurring Charges" Service.

9.6. The Parties are exempted from liability for partial or complete failure to fulfill obligations under the Agreement if this failure was the result of force majeure.

9.7. Disputes of the Parties arising in connection with the fulfillment of the terms of the current Agreement shall be resolved in the course of filing claims in the Client Area.

9.8. If the Parties fail to reach mutual agreement, disputes between them shall be resolved in accordance with the provisions of the Terms of Use of www.finteza.com.


10. MISCELLANEOUS

10.1. While activating the "Recurring Charges" Service:

  1. The User unconditionally agrees with all the terms of this Agreement.
  2. The User accepts transferring the funds from the Bank Card by MetaQuotes Ltd under the terms of the current Agreement.

10.2. MetaQuotes Ltd has the right to disable and/or restrict the User in using the "Recurring Charges" Service.